Campus Connect Courier Agreement

Version: 2026-09-30.5
Form: New York State Department of Labor, Freelance Worker Agreement (model contract, August 2024)

Freelance Worker Agreement

1. The Parties. This Freelance Worker Agreement ("Agreement") made on the date the Freelance Worker agrees to it in the Campus Connect courier app, is by and between:

Freelance Worker¹: the full legal name the Freelance Worker enters when agreeing in the courier app, with a mailing address of the mailing address the Freelance Worker enters when agreeing ("Freelance Worker"), under the business name of none, phone number of the phone number on the Freelance Worker's Campus Connect account, email of the email address on the Freelance Worker's Campus Connect account, and contact person (if applicable) of not applicable, and

Hiring Party²: Connect Technologies LLC with a mailing address of 418 Broadway, Ste R, Albany, NY 12207 ("Hiring Party"), under the business name of Campus Connect, phone number of (518) 888-7462, email of info@campusdelivery.app, and contact person (if applicable) of not applicable, and

Hiring Party will be available and respond to Freelance Worker in a reasonable manner and within three (3) business days of contact.

¹ Freelance worker: "is any natural person or organization composed of no more than one natural person, whether or not incorporated or employing a trade name, that is hired or retained as an independent contractor by a Hiring Party to provide services in exchange for an amount equal to or greater than eight hundred dollars, either by itself or when aggregated with all contracts for services between the same Hiring Party and Freelance Worker during the immediately preceding one hundred twenty days[.]" (New York State General Business Law § 1410 (3)).

² Hiring Party is "any person who retains a Freelance Worker to provide any service[.]" (New York State General Business Law § 1410 (4)).

2. Services. The Hiring Party agrees to pay the Freelance Worker to perform the following itemized list of services:

• collecting Orders from Venues on campus and carrying them to Students at their Handoff Spots, one Route at a time, on the Routes the Freelance Worker chooses to accept in the courier app, as set out in Schedule A, sections A3 and A4.

The Freelance Worker supplies their own phone and data plan. No costs are reimbursed (Schedule A, section A7).

3. Compensation:

a. Amount: As consideration for the services provided by the Freelance Worker, the Hiring Party agrees to pay the following:

• Other: Route Pay for each Route the Freelance Worker completes, plus 100% of every Tip and Added Tip on the Orders the Freelance Worker delivers, as set out in Schedule A, section A5.

b. Method: The Hiring Party agrees to provide compensation via the following method(s):

• Other: payment to the Freelance Worker's Stripe Express account, which Stripe pays out to the Freelance Worker's bank account; or, when that is not possible, another method as set out in Schedule A, section A6.

Once the Freelance Worker has commenced performance of the services under the contract, the Hiring Party shall not require as a condition of timely payment that the Freelance Worker accept less compensation than the amount of the contracted compensation.

4. Additional Pay. In addition to the Freelance Worker's compensation, the Hiring Party agrees to pay the Freelance Worker for the following: none.

5. Term:

a. Start: The services shall begin on the date this Agreement is made, and the Hiring Party must pay the Freelance Worker:

• No later than 30 calendar days after the completion of the Freelance Worker's services under the contract. For each Route, the services are complete when that Route is completed.

b. End: Services will end on the date this Agreement is terminated under section 12.

c. List of Services Due: Not required. The courier app records each completed Route when it is completed, and that record is the list of services rendered.

6. Prohibition Against Waiver: Except as otherwise provided by law, any provision of a contract purporting to waive rights under the New York State General Business Law, Article 44-A is void as against public policy.

7. Prohibition Against Retaliation and Discrimination: In accordance with the New York State General Business Law, Article 44-A § 1414(2)(a), no Hiring Party shall threaten, intimidate, discipline, harass, deny a work opportunity to, or discriminate against a Freelance Worker, or take any other action that penalizes a Freelance Worker for, or is reasonably likely to deter a Freelance Worker from, exercising or attempting to exercise any right guaranteed under the law, or from obtaining any future work opportunity because the Freelance Worker has done so.

8. Violations: The Freelance Worker maintains the right to bring an action in any court of competent jurisdiction for damages for violations of the New York State General Business Law, Article Art 44-A.

9. Relationship Defined: Nothing in this Agreement shall indicate the Freelance Worker is a partner, agent, or employee of the Hiring Party.

10. Intellectual Property Rights: Not applicable. The services create no work product to transfer. Photos taken in the courier app are covered by Schedule A, section A8.

11. Revisions: Not applicable.

12. Termination. Either the Hiring Party or the Freelance Worker may terminate this Agreement, without cause, by giving the other party zero (0) business days' notice and meeting their obligations up until termination.

This Agreement terminates automatically in the event of (1) bankruptcy or insolvency of either party; (2) sale of the business of either party; or (3) death of either party.

Upon termination, Hiring Party will pay Freelance Worker for all work completed at that time, and for any unpaid reimbursable expenses.

13. Indemnification. The Freelance Worker shall indemnify and hold the Hiring Party harmless from any loss or liability from performing the Services under this Agreement. The Hiring Party shall indemnify and hold the Freelance Worker harmless from any loss or liability from performing the Services under this Agreement. Schedule A, section A5.5, says what each half of this section covers in practice, and limits what the Hiring Party will ask the Freelance Worker to cover.

14. Insurance Required. The Hiring Party carries a general liability insurance policy, the kind written to cover claims by other people for injury or damage to their property arising from a business's operations. Whether any particular claim is covered is decided by the policy's own terms, not by this Agreement, and the Freelance Worker may ask the Hiring Party for a certificate of it at any time. The Hiring Party does not carry occupational accident or workers' compensation insurance covering the Freelance Worker, and provides no insurance to the Freelance Worker: an injury to the Freelance Worker, or damage to or loss of the Freelance Worker's phone, bicycle or other property, while performing the Services is not covered by the Hiring Party. The Freelance Worker is not required by this Agreement to carry insurance and decides whether to carry their own. If the Hiring Party obtains insurance that covers the Freelance Worker, it will publish a new version of this Agreement that says what is covered.

15. Other Business Activity. The Freelance Worker may engage in other business activities.

16. Assignment. Neither the Hiring Party nor the Freelance Worker may assign this Agreement without the express written consent of the other party.

17. Other Agreements. It is agreed between the parties that there are no other agreements or understandings between them relating to the subject matter of this Agreement. This Agreement supersedes all prior agreements, oral or written, between the parties and is intended as a complete and exclusive statement of the agreement between the parties. No change or modification of this Agreement shall be valid unless in writing and signed by the parties.

18. Legal Notice. All notices or required or permitted to be given hereunder shall be in writing and may be delivered personally or by Certified Mail — Return Receipt Requested, postage prepaid, addressed to those mentioned in Section 1.

19. Governing Law. This Agreement shall be construed in accordance with and governed by the laws of the state of New York.

20. Waiver: The waiver by either of the parties to this Agreement of any breach of any provision hereof by the other party shall not be construed to be either a waiver of any succeeding breach of any such provision or a waiver of the provision itself.

21. Headings: The Section headings in this Agreement are inserted only as a matter of convenience, and in no way define, limit, extend, or interpret the scope of this Agreement or of any particular Section.

22. Counterparts. This Agreement may be executed in one or more counterparts, each of which shall be deemed an original, but all of which collectively shall constitute one and the same instrument.

23. Late Payment: If Hiring Party fails to submit payment on time, Freelance Worker may impose a late fee in the amount of 1.5% of the total amount unpaid every month. A fee for late payment does not affect the rights or remedies contained in New York State General Business Law § 1414.

24. Limitations on Liability: Either party's liability under this Agreement is limited to the value of the contract.

Hiring Party will not hold Freelance Worker in breach for failure to complete work according to deadlines due to Freelance Worker's need for care or rest for mental or physical illness, injury, or health condition, or that of a Freelance Worker's family member. If the opportunity to complete work was limited to a specific time or place, Hiring Party's damages shall be limited to withholding Freelance Worker's payment for the balance due for services under this Agreement that were not completed.

25. Confidential Information: Both parties shall maintain as confidential any information that the parties designate as Confidential Information in their communications to each other. Both parties will limit their use of Confidential Information to fulfilling their obligations under the Agreement.

In Witness Whereof, the Parties have indicated their acceptance of the terms of this Agreement by their signatures below on the dates indicated.

Freelance Worker's Signature: given electronically by checking the box and tapping Agree and continue in the courier app. The app records the Freelance Worker's full legal name, mailing address, the date and time, and this version of the Agreement, and emails the Freelance Worker a copy.

Hiring Party's Signature: Connect Technologies LLC, by its Managing Member.

Schedule A: Campus Connect delivery terms

This Schedule is part of the Agreement. In it, "you" means the Freelance Worker and "we" means the Hiring Party, Campus Connect.

A1. Words used in this Agreement and the Courier Rules

• Account: your Campus Connect account, used both to order food and to deliver.
• Added Tip: an amount a Student adds to the Tip after the handoff.
• Admin: Campus Connect's administrative staff.
• Courier: a person we have approved to carry Orders.
• Courier Rules: the rules for Couriers published at app.campusdelivery.app/legal/courier-rules.
• Delivery: one request to carry one Order from its Venue to a Handoff Spot.
• Delivery Fee: what a Student pays Campus Connect for a Delivery.
• Delivery Pin: an exact point a Student may drop on the map to show where they will stand.
• Handoff Code: the 4-digit code the Student gives you at handoff.
• Handoff Spot: the meeting point the Student chooses; the app calls it the "delivery spot".
• Offer: a Route shown to you in the app to accept or decline.
• Order: the food the Student bought directly from the Venue. Campus Connect never sells food.
• Pickup: the moment you confirm at the Venue that you have an Order.
• Privacy Notice: the Campus Connect Privacy Notice, published at app.campusdelivery.app/legal/privacy.
• Route: one Courier's walk carrying one or more Deliveries.
• Route Pay: the pay for a Route under A5.1, not counting Tips.
• Service: the Campus Connect apps, website ordering and delivery service.
• Student: a person who uses the Service to have an Order delivered; the courier app says "the customer".
• Tip: an optional amount for the Courier, chosen at checkout.
• Venue: the campus restaurant or dining location the Order came from.

A2. Who can deliver

By agreeing, you confirm that you are 18 or older; that you are not in the United States on an F-1 or J-1 student visa, because paid delivery work can put that status at risk; that you are a current student at a school we serve and sign in with that school's email; and that nobody but you carries a Route on your Account. Tell us at once if any of this stops being true.

Before applying you give your full legal name and mailing address and agree to this Agreement and the Courier Rules. We review each application and may decline it, and you can go online only once we have approved it. Your application includes where you live on campus (if you do) and a photo of your face taken in the app. An automated check confirms the photo is a real photo of one person's face; it does not identify you. Stripe checks your identity separately before it pays you.

A3. The work

A3.1 Online and offline. You choose when to go online, and you are offered Routes only while online. You need a courier photo on file, location on, and the current version of this Agreement and the Courier Rules agreed. You cannot go offline while carrying a Route. The app takes you offline, and says why, if your app has not checked in for six hours, or if you have not agreed to a new version of this Agreement. Neither counts against you. An Offer you do not answer never takes you offline; it goes to other Couriers.

A3.2 Offers. Before you accept, an Offer shows the Venues, the ready window, the total pay with Tips shown separately, the number of Deliveries, the Handoff Spots, an estimated walking time, and a countdown. An Offer stays open two minutes and can go to several Couriers at once; the first to accept gets it. Couriers who chose that part of campus get it one minute early. You may decline any Offer or let it close. Declining costs you nothing.

A3.3 Routes. A Route carries at most three Orders from at most two Venues. We may add one more Order from the same pickup area until you have collected every Order. You complete the pickups and drop-offs in the order the app lists.

A3.4 Pickup. At each Venue you confirm the Order is ready and that the bags and drinks handed over match the Venue's receipt, drinks included. You do not open packaging.

A3.5 Handoff. You hand over at the Handoff Spot, or at the Student's room door where the building's visitor rules allow and you can enter lawfully, as the Courier Rules describe. You never enter the Student's room. You finish with the Student's Handoff Code; after five wrong codes, or when the Student cannot be reached after you message them and wait at least 3 minutes, you finish with a photo of where you left the Order. When the Student chose "Leave at my door", you leave the Order at their room door and finish with a photo, with no code and no wait.

A3.6 Travel. You travel on foot or by bicycle. You may not use a car, truck, van, motorcycle, moped, motor scooter, e-bike, electric scooter or other motor-assisted vehicle for any part of a Route unless we agree in writing.

A3.7 You follow the Courier Rules on every Route, including their rules for carrying food.

A4. When a Route changes

A4.1 A Student can cancel a Delivery until Pickup.

A4.2 Before Pickup, you may drop any Order on your Route, for any reason, and it goes to another Courier. Dropping an Order does not cancel the Student's Delivery.

A4.3 If Venue staff will not release an Order, you may cancel that Delivery through Help, opened from the pickup step (Courier Rules, rule 8), but not in the first 3 minutes after the Route's pickups start.

A4.4 If a Route stays on one step far longer than usual, or you tell us you cannot finish it (section 24), Admin may send Orders you have not picked up to another Courier. Orders already in your hands stay with you, and Admin contacts you about them. If you stop responding, Admin may close the Route and refund the Students whose Orders you have not handed over; you are paid for every Order you did hand over.

A4.5 In each case the Order that leaves takes its own Route Pay and Tip with it. If it was paying the first-Order amount in A5.1, the Order still on the Route with the highest Delivery Fee earns the first-Order amount for its own fee. You are paid for every Order you hand over. None of these changes counts against you.

A5. Pay

A5.1 Route Pay for each Route you complete is 70% of the Delivery Fee of the Order with the highest Delivery Fee on the Route, plus $1.25 for each other Order, but never more than 70% of an Order's own Delivery Fee. It is worked out from the full Delivery Fee for the Order's Handoff Spot; a promotion that lowers what a Student pays never lowers your Route Pay. Each Order's share is fixed when the Route is offered to you, or when the Order is added.

A5.2 Tips. You receive 100% of every Tip and Added Tip on the Orders you deliver. Tips are paid on top of Route Pay and never count toward it. A Student may add to the Tip for 24 hours after the handoff, up to $10.00 per Delivery in total.

A5.3 The total shown on an Offer is what the Route pays if every Order on it is delivered. It changes only under A3.3 or A4.

A5.4 We charge you no fee to deliver and deduct nothing from your pay, including for a Student's refund or a lost Order, except where the law or a court order requires it.

A5.5 Scope of section 13. We ask you to cover a loss under section 13 only where it came from your fraud or your deliberate misconduct, such as stealing an Order or deliberately hurting someone (rule 23 of the Courier Rules). A mistake, even a careless one, is not misconduct, and a Student's refund, a lost, spilled or damaged Order, a Venue's mistake or any other loss from an ordinary Delivery going wrong is never claimed from you, whoever was at fault. Our indemnity under section 13 covers a claim another person brings against you over a Delivery you carried under the Courier Rules; it is not insurance and does not cover your own injury or property. Section 14 describes our insurance.

A6. Payment

A6.1 You are paid through a Stripe Express account you set up from the courier app. Stripe collects your bank details, legal name, address and taxpayer number. We never see them.

A6.2 A completed Route's pay is recorded at once and shown on your earnings screen. It reaches your Stripe balance within minutes, and Stripe pays your bank weekly, on Fridays.

A6.3 Whatever the method, every completed Route, with every Tip and Added Tip on it, is paid no later than 30 days after the Route is completed (section 5).

A6.4 If your Stripe account is not set up, is paused, or a payment fails, we contact you and pay you another way within those 30 days.

A6.5 If you think a Route was paid wrongly, tell us at info@campusdelivery.app within 90 days of the Route. We answer in writing within 14 days.

A7. Taxes and expenses

We do not withhold income or payroll tax. You are responsible for reporting your income. If your pay in a calendar year reaches the federal reporting threshold, a Form 1099-NEC is filed through Stripe. You pay your own costs of delivering.

A8. Location, photos and Student information

A8.1 While you carry a Route, and only then, your phone sends your location to Campus Connect, including while the app is closed if you allow location "Always". We keep only your latest position, not a trail. The Students on your Route and Admin can see it while the Route is live, and it is deleted when the Route ends. We keep a record of when you go online and offline for 400 days.

A8.2 Students whose Order you carry see your first name, your courier photo, your location under A8.1, your year if you chose to show it, and, once you have enough ratings and deliveries, your average rating and delivery count. Handoff photos are shown to the Student and kept for 30 days after the Delivery. The Privacy Notice explains what we collect and why.

A8.3 A Student's name, order details, screenshot, Handoff Code, Handoff Spot, Delivery Pin, notes and messages are Confidential Information under section 25. You use them only to complete that Delivery, and you do not contact a Student outside it.

A9. Ratings

Students can rate a completed Delivery from 1 to 5. Once you have at least 15 ratings, an average below 4.5 opens a review by a person at Campus Connect. A review does not by itself change your access.

A10. Pausing or ending delivery access

We may end your delivery access for a safety or conduct problem, fraud, a serious breach of the Courier Rules or of A3.6, repeatedly not completing Deliveries you accepted for reasons within your control, or if you no longer meet A2, and we may pause it while we look into such a problem. We never pause it while you are carrying a Route. We tell you the reason in writing. Your earnings and payout settings stay open to you, and pausing or ending access never cancels pay you have earned. You may ask us in writing, at info@campusdelivery.app, to review the decision; a person answers in writing within 14 days, and a pause stays in place while we review it.

A11. New versions

When we change this Agreement or the Courier Rules, the app shows the new version and asks you to agree before you go online or accept another Route. A change never affects pay for a Route already offered to you.

A12. Deleting your Account

You can delete your Account from the courier menu, but not while carrying a Route or while a payment to your Stripe account is being sent. Deletion removes your courier photo, year, location, online history, name, phone and email. We keep your signed Agreement records for six years and records of Routes, pay, ratings and messages as the law requires, and we keep your name and email with any pay still owed until it reaches you.

A13. Notices

Besides the ways in section 18, we may give you any notice under this Agreement by email to the address on your Account, and you may give us notice by email to info@campusdelivery.app.